Questions
Frequently Asked Questions
Everything you need to know before you upgrade your video presence.
After checkout you'll get an instant download link and a confirmation email. Open Zoom, Teams or Meet, go to Settings → Backgrounds & Effects, and upload the image. Setup takes about 30 seconds.
Yes. Every background is delivered in 1920×1080 and 3840×2160 (4K) — the exact ratios Zoom uses for HD virtual backgrounds.
Absolutely. Teams accepts JPG and PNG up to 4K. Drop the file into the Teams Backgrounds folder or upload via Effects & avatars → More backgrounds → Add new.
Yes. In Meet click the three dots → Apply visual effects → Upload background. Our files load instantly.
No. MeetGrafi is a one-time purchase. Pay once, download instantly, own forever. No renewal, no monthly fees.
Yes. Every package includes a dedicated mobile (9:16) version for Zoom and Meet on iOS and Android.
Yes. We add new variations to the premium catalog throughout the year, and Gold customers receive new releases at no extra cost.
Because the files are delivered instantly we don't offer refunds — but every preview is true to the final file, so you know exactly what you're getting before you buy.